Contacting Us Before Camp
|School Year Office Hours|
Contacting Us During Camp
We always have a staff person in the office during camp hours. If you need to get a message to your camper or their instructor, please call the office on (925) 283-6311. If you receive the voice mail, please leave a message and we will call you back ASAP. You can also call our emergency number (925-378-5359) if you have an emergency and need to get a hold of us during camp hours.
What to Bring
- FOOD: Camps will have one to two snack breaks and a lunch break throughout the day. We do not provide food, please pack enough food for your camper
- WATER: A refillable water bottle labeled with your camper’s name
- WARM LAYERS/RAIN PROTECTION: We run program rain or shine. Check the weather report each morning and dress accordingly.
- BACKPACK: A simple daypack works great and allows for hands-free hiking
- RANCH-FRIENDLY CLOTHES: We play in the mud, climb trees, make messy art and get dirty!
- MASK: Due to COVID-19 we are asking that all campers wear a mask. Please see our COVID policies if you have any questions.
What to Leave At Home
- CANDY / SODA / CHEWING GUM
- ELECTRONICS including phones
- ANYTHING THAT CREATES MICRO-TRASH like straw-wrappers, stickers, or excessive food packaging
Behavioral ExpectationsEvery Ranch program has the same set of expectations for all participants. These are explained in circle on the first day. We request that families review these expectations before the first day of program:
- Stay with the group– You should be able to see and hear your instructor, and your instructor should be able to see and hear you, without shouting. Groups will not be mixing.
- Wait at the gates – Any time you get to a gate, wait there for your instructor to lead you to the next activity. Instructors will be the only ones touching gate handles.
- Respect– Be kind to yourself, to each other, to the animals, and to the Ranch. We listen to and follow directions from our instructor.
- This means not touching our friends.
- We will always cover our mouth if we cough or sneeze
- We will never share food unless the instructor is serving it.
- Our instructor may ask us to sit or walk at an arm’s length distance from them..
- Have fun!– Be prepared for the day, (see ‘What to Bring’ above) ready to participate, and ready to make good choices.
Behavioral AccountabilityInstructors utilize a variety of approaches to support students in meeting our behavioral expectations. These may include:
- Verbal reminders to the group or to individuals
- Agreements – By making agreements, we offer positive choices as an alternative to negative behaviors.
- Requests – Instructors may make behavioral requests of participants, such as giving personal space or taking time away from the group to re-center and refocus.
- Support from Ranch Administration– If there is a safety concern or if an individual’s behavior is significantly impacting the group, the instructor will seek support from a Ranch administrator. At this time we will usually call the contact phone number to discuss how to best support the participant moving forward, and determine whether they can rejoin the group.
Parent CommunicationParent/Guardian Reports and Calling Home A parent/guardian report is a means for instructors to communicate significant first aid, behavioral or emotional incidents. You will receive them either via email before the end of the day. If there is an emergency or something that we need you to know about immediately we will always call you using the phone numbers on your family’s account. Speaking with the Office or your Child’s Instructor If parents wish to speak with instructors please:
- Contact Admin requesting to speak with the instructor and provide reason for request.
- Admin will arrange meetings between staff and parents between 3:30-4:45 either at social distance or by phone call.
Site Logistics : ParkingDue to limited space in our lot, we ask for your patience and understanding during congested drop off and pickup times. Please be courteous to one another while parking and keep from blocking turn around zones. Sienna Ranch requires adults to escort all participants through the lot for safety reasons and stay with campers until checked in with their main instructor. During Camps our site-neighbors (ILM Tree) are on break, so you may park in any space. Please: *Pull ALL the way forward into your space *Drive slowly *Respect the Keep Clear Zones *Park and exit patiently, our lot can get very crowded! *Carpool if possible *We are a no-idle zone Return to List of Topics to Review
Site Logistics: Late Pickup Policy
|Minutes Late (after posted end time)||SR Action||Fee|
|6-15||Call contact number.||$10 / driver|
|16+||call again||$1 / min late|
Site Logistics: Lost and FoundPlease be sure to label ALL of your child’s belongings. Lost and Found is collected whenever we find it, and placed in the plastic chest in the Pickup/Dropoff Zone outside the Green Yurt. Unclaimed items will be donated, made available in our seasonal clothing swaps, or added to our Used Gear Sale (proceeds go to our scholarship fund). Return to List of Topics to Review
Allergies and Special ConcernsIn order to best support your child, we need to know about:
- PHYSICAL LIMITATIONS AND RECENT SIGNIFICANT INJURIES
- FOOD ALLERGIES
- LEARNING / BEHAVIORAL / EMOTIONAL EXCEPTIONALITIES
LiceWe take prevention of lice transmission seriously. If your child has an active case of head lice, please treat it before attending the Ranch. We may send untreated children home. Our riding program follows industry best practices as recommended by the EPA with regard to sharing helmets. Feel free to ask us for more information, or you can read more about lice, transmission and helmet sharing in the following places. *Head Lice and Helmets *About Lice and Their Control (EPA) *Head Lice FAQ’s (CDC) Please note that the CDC recommends against the use of de-lousing products which contain pesticides, house-wide fumigation products, and prophylactically treating those who do not show evidence of lice. Return to List of Topics to Review
TicksTicks, including Deer Ticks, do naturally exist year-round in the grasses of the oak savannah habitat that cover the Sienna Ranch property. We encourage families to establish routine tick check into their day following all Sienna Ranch classes. If you find a tick, gently remove with tweezers and then clean the area with soap and water. Consult your physician if you wish to explore options to have the tick tested for Lyme Disease. If a Sienna Ranch Instructor removes an attached tick during program, we will send the tick home in a baggie with your child so you may have it tested if you wish. Consider talking with your children about ticks and let them know that while we do need to check for them each day, they live here as part of the natural habitat and are an important part of the healthy local food chain. Check out our Tick Information Sheet if you have more questions about ticks and feel free to reach out to the office with more questions. Return to List of Topics to Review
Order a T-Shirt or other Merchandise from the Ranch StoreWant to sport a Sienna Ranch t-shirt, hat, sticker or pencil? Use the online ranch store. Place your order before 9am on the second-to-last day of camp, and it will be ready at pick up time on the final day of camp. Submit an order to the Sienna Ranch Online Store Return to List of Topics to Review
AbsencesIf you wish to report an absence (optional), please call the office and leave a voicemail noting the date of anticipated absence, your student(s)’ name and camp. Unfortunately we are not able to offer any make ups for missed programming during Holiday camps. Thanks for your understanding. Return to List of Topics to Review
Please see our Horse Safe Footwear Information Page for more details on what to wear!
Footwear Proper footwear is very important when working around and riding horses. Since horses are very large individuals we put safety first in our horse program. We require participants wear good boots or shoes that help protect feet if they get stepped on, and most importantly, keep feet from sliding through the stirrup and getting stuck in the event of a fall. Participants must wear appropriate footwear to be allowed to work around and ride our horses. We ask that you send your child in horse-safe footwear for their program. Before investing in new boots, check to see if your child may already have something that would be appropriate for our riding and horsemanship programs. Safe Footwear
- Boots designed for riding such as paddock boots, ropers, or cowboy boots
- Shoe or boot with smooth sole (no significant treads) and a square 1” – 1.5” heel
- Flip Flops
- Open-toed shoes
- Canvas shoes (example: Toms)
- Garden shoes (example Crocs)
- Hiking/snow boots
Enrollment in Other Sienna Ranch Programs!
Did you know that we offer after school classes, birthday parties, field trips and holiday camps during the school year? Registration for these programs will open mid-summer. Want to be notified when new links go live on the website? Enroll in our email newsletter.