Weekend Weather


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We’d love to be able to order blue skies for everyone’s special events here at Sienna Ranch.  Instead, here is some background information that will help you feel comfortable with our policies regarding special events programming and weather.

Birthday Parties, Field Trips & Camp Outs11

SCENARIO 1- PROCEED AS PLANNED (85% of the time)

Sienna Ranch strives to honor your reservation and proceed with the scheduled activities if at all possible.  Even in the presence of rain, be ready to greet your Sienna Ranch representative on time, and celebrate the day!  As a friendly reminder, our pavilions are covered so picnic time is easy to celebrate rain or shine.

 

SCENARIO 2- PROCEED WITH SLIGHT ADJUSTMENTS (10% of the time)

Sienna Ranch plans to honor your reservation and proceed with the scheduled activities, however if the conditions are intense enough that it could be dangerous for animals or participants we reserve the right to modify party activities based on weather or safety. This may include substituting Pony Rides for another activity. If a substitution means that a “premium” activity can not be delivered, the premium fee will be refunded.

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SCENARIO 3 – YOU CANCEL OR POSTPONE YOUR OWN EVENT (4% of the time)

Sienna Ranch plans to honor your reservation and proceed with the scheduled activities but understands you may not wish to have an adjusted schedule.  The more notice we have of your intent to reschedule or cancel, the more flexible our policy.  Please note: cancellations or requests to postpone must be emailed to siennaranchevents@gmail.com.  Phone calls / voicemails are not considered valid means of cancellation.

Email Received

$100 deposit forfeited

% of balance forfeited

1+ week in advance of event

yes

none

<1 week up until noon Friday prior to scheduled event

yes

50%

12:01pm Friday prior to event or later

yes

100%

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SCENARIO 3 – WE CANCEL YOUR EVENT (1% of the time)

Sienna Ranch will honor your reservation and proceed with the scheduled activities unless an extreme weather event occurs where we deem it unsafe for the animals, staff or participants to be out in the elements.  If we were to cancel your event, we refund you your cost in full (including your $100 deposit) since the decision was out of your control.  We will do our best to make timely decisions as much as possible.

 


Family Day

We understand that activities like Pony Rides and our Guided Hike to the Tree Fort are main attractions for families who join us for Family Day, so if the forecast predicts a 70% chance of rain or greater over the weekend the Friday prior to our Family Day, we will offer families the chance to postpone to a future Family Day or receive a 100% refund since significant rain impedes our ability to safely offer these main activities.  We will give families a head’s up early in the week if the forecast looks as though it could cause a cancellation and email everyone before the end of the day Friday if Family Day is to be canceled.

We do our best to run Family Day otherwise, and we find families are most comfortable if they wear waterproof footwear if the grounds are soggy.


Rainy Days Golden PoppyTrellis with WisteriaIMG_5041